What to do if you are unhappy with renovation work
Renovating your home can be a stressful experience. There can often be debris and dust around and you may even have to move out for a short time, depending on what type of work is being done. Usually, all the stress is worthwhile because you end up with a successful renovation project that improves your home.
However, there may be a time when the results of the renovation are not what you were expecting. You may be unhappy with the work that has been completed and feel let down. There are steps that you can take before the project starts to make this less likely to happen, but you need to know what to do next if it does.
Reducing the risk of issues with home renovation
To start with, let’s look at what you can do to make it less likely that you will be unhappy with renovation work.
- Make sure that you hire licensed and insured professionals to complete the renovation work.
- Take a look at the work that the people you hire have done in the past at this site and others like it.
- Check online reviews and ask friends for recommendations before you make hiring decisions.
- Check if the business you are thinking of hiring is registered with an organisation such as the Master Builders Association.
- Discuss your ideas with the contractor and make sure that you understand any issues with those ideas.
- Discuss the final plans with the contractor and ask questions if there is anything that you do not understand.
Hiring the right contractor is important, if you want your renovation project to be successful. Take time to find a professional who is licensed to do the work and who seems likely to do a good job. Speak to the contractor to make sure you are on the same page, before the work starts.
Knowing what to do if there are problems
If you are unlucky enough to be unhappy with renovation work that has been carried out in your home, the first thing you should do is discuss the problem with the contractor who did the work. You may be able to resolve the problem in this way and the work may be completed to your satisfaction.
If you are not able to get a resolution in this way, you should think about taking the matter further. If the contractor is a member of the Master Builders Association they may be able to help. It’s worth contacting your local association for advice.
You may also want to contact a local fair trading association for advice and support from them. Do not delay in seeking advice about the issue. You are more likely to get a satisfactory resolution to your problem if the renovation work has recently finished and all of the actions that were taken are still fresh in everyone’s minds.